Our products
Why Coconuts?
Why Coconuts?
We created the first plant-based condensed milk using coconuts! We know how hard it can be to make desserts at home when you're trying to stick to a special diet or just want to cut back on animal products. Our products are perfect for making puddings, baking at home, and creating delicious desserts without any of the guilt or worry.
Are all your products vegan?
Are all your products vegan?
Yes, we are a vegan company, owned by a vegan family, all the ingredients we use in our products are 100% plant-based, not sourced by animals and not tested on animals.
What allergens are your products free from?
What allergens are your products free from?
All Nature's Charm products are guaranteed to be: Dairy free, Soy Free, Gluten Free, Lactose Free, Egg Free, Free From Antibiotic.
Is packaging recyclable?
Is packaging recyclable?
Yes, where possible our products are always packed in recyclable packaging and BPA free cans. We use tin cans and glass, the best packaging, as they are fully and infinitely recyclable. We suggest you check each pack for specific guidance.
Are all products GMO free?
Are all products GMO free?
Yes, all Nature's Charm products are GMO Free, and always will be.
Where are your products made?
Where are your products made?
Our products are made in Thailand, where we live, surrounded by loads of delicious coconut milk.
What can I make with your products?
What can I make with your products?
We want you lovely souls to create delicious veganised versions of all the yummy, scrumptious deserts and bakes you love. Check our recipe inspiration here and get creative in your kitchen here: https://naturescharmmarket.com/blogs/news
Don't forget to tag us in to your creations!
Are your products Halal?
Are your products Halal?
Yes, all our products are Halal. We suggest you check each pack for specific guidance.
Why is there separation in your coconut products?
Why is there separation in your coconut products?
Actually, Coconut Milk separates naturally without emulsifiers, it's better for us that way and we'll always keep it that way. Give it a shake before opening or grab a spoon, give it a stir and it's good to go!
Is your oat range gluten free?
Is your oat range gluten free?
Yes, all of our oat products are gluten free.
Why is there separation in your oat products?
Why is there separation in your oat products?
Actually, Oat Milk separates naturally without emulsifiers, it's better for us that way and we'll always keep it that way. Simply Give it a shake before opening or grab a spoon, give it a stir and it's good to go!
Ethics and sustainability
Who is Nature's Charm?
Who is Nature's Charm?
We are Marisa and Sonya, vegan sisters with a strong passion for food, a love for getting creative in the kitchen and a dream to recreate a veganised version of all the foods we used to love, so you can enjoy delicious desserts and cakes together, anywhere in the world.
Are monkeys used to harvest coconuts?
Are monkeys used to harvest coconuts?
We are proud to be cruelty free. Everyone in our cycle including human, animals and environment are treated with love and respect. Therefore, definitely, no monkeys are used in the picking of our coconuts.
Do you airfreight your product to the UK?
Do you airfreight your product to the UK?
No absolutely not! We only use land or sea keeping CO2 emissions at a minimum.
Trade
How do I place a trade order?
How do I place a trade order?
We would love to hear from you, please get in touch via email hello@naturescharmmarket.com and we will be happy to help.
Deliveries & orders
How much does shipping cost?
How much does shipping cost?
Our standard delivery cost are £4.95.
How long will my order take to arrive?
How long will my order take to arrive?
Deliveries to UK addresses 2-4 business days from receipt of your order confirmation email.
Do you ship outside the UK?
Do you ship outside the UK?
Unfortunately we do not currently deliver outside the UK (but watch this space, we are working on it!). We may be able to help recommend a way to purchase so please feel free get in touch via email hello@naturescharmmarket.com We are always happy to help if we can.
How can I track my order?
How can I track my order?
Please keep a look out for our email confirming your order has been despatched, you will find your tracking number and link to view delivery details. If you do not receive your email, maybe check you spam inbox and please get InTouch if it's not in there!
My order is incorrect or damaged what shall I do?
My order is incorrect or damaged what shall I do?
We are so sorry to hear there is an issue with your order, please contact us at hello@naturescharmmarket.com and the team will be happy to assist.